Help & Support
We're here to help you get the most out of GatherGrove. Find answers, resources, and ways to get in touch.
Frequently Asked Questions
Simply sign up for a free account, create your club, and start adding members. Our setup wizard will guide you through the initial configuration process. The free tier supports up to 50 members with full access to core features.
Yes, we take security seriously. All data is encrypted in transit and at rest, we use secure authentication methods, and our platform is regularly audited for security vulnerabilities. You can learn more in our Privacy Policy.
Absolutely! GatherGrove supports importing member data from CSV files. You can include member names, email addresses, phone numbers, and custom field data. Our import wizard will help validate and map your data correctly.
GatherGrove integrates with Stripe to handle secure payment processing. You can set up membership dues, track payments, send payment reminders, and even enable online payment collection. All financial data is handled securely through Stripe's platform.
We're happy to help! Contact our support team and we can provide guidance on migrating from spreadsheets, other club management systems, or manual processes. We can also help with data formatting and import strategies.
Yes, you can cancel your subscription at any time from your billing settings. If you cancel, you'll continue to have access to paid features until the end of your current billing period, then automatically move to the free tier.